Digital payments company OPay has dismissed reports claiming that its offices in Nigeria were shut down by the Nigeria Revenue Service (NRS) over alleged tax issues.

The fintech firm described the reports circulating on social media and some online platforms as false and misleading, insisting that all its offices across the country remain open and fully operational.

Reports of Office Sealing

Earlier reports had claimed that the company’s offices in Lagos and Abuja were sealed by the tax authority due to alleged non-compliance with Value Added Tax (VAT) and Company Income Tax obligations under the Nigeria Tax Act 2025.

However, the company said those claims were inaccurate and do not reflect the real situation.

“Our offices across Nigeria, including Lagos and Abuja, remain open and fully operational, and we continue to serve our customers, partners and merchants without disruption,” the company said in a statement.

Company Insists It Is Tax Compliant

According to OPay, it complies with all tax obligations and regulatory requirements in Nigeria and maintains transparent engagement with government agencies to ensure full compliance with statutory standards.

The company emphasised that the notice referenced in the reports had been misunderstood.

Directive Affects Entire Industry

OPay explained that the notice originated from an industry-wide directive issued by the Nigeria Revenue Service to digital payment operators.

The directive requires payment platforms to separately display certain statutory charges within their applications to improve reconciliation and transparency across the digital payment ecosystem.

According to the company, the directive applies to multiple operators within the financial technology sector, not just OPay.

“The suggestion that the notice indicates non-payment of taxes is factually incorrect and misleading,” the statement added.

Concerns Over Misinformation

The company also criticised what it described as the selective targeting of its brand in reports that relate to a broader industry directive.

OPay said such claims risk damaging its reputation despite the company’s history of cooperation with regulators and compliance with relevant laws.

Commitment to Nigeria’s Digital Economy

Despite the controversy, OPay reaffirmed its commitment to supporting Nigeria’s digital economy through secure and reliable financial services.

The company noted that it will continue to work with regulators and government agencies to strengthen transparency in the country’s growing digital payments sector.